Many Apple TV users have encountered this annoying error message Apple TV Error Code N64 when trying to stream their favorite shows or movies.
But fear not, because, in this article, I’ll show you how to fix Apple TV Error Code N64 and provide you with simple yet effective solutions to fix it.
Say goodbye to those pesky interruptions and get ready for uninterrupted streaming bliss. Let’s dive right in and banish that fix Apple TV Error Code N64 once and for all.
Table of Contents
What are the Causes of Apple TV Error Code N/64?
Apple TV Error Code N/64 could have more than one root cause. Nonetheless, the following is a summary of some potential causes.
#1. Weak Internet Connection
One of the most frequent reasons for Apple TV Error Code N/64 is a shaky and unreliable internet connection.
Your Apple TV is unable to establish a strong and reliable internet connection if it has a weak internet connection.
#2. In Correct Network Configuration
Apple TV Error Code N/64 may occasionally result from an erroneous network setting, such as an invalid Wi-Fi password or network selection.
#3. Outdated Software
Since using out-of-date software frequently causes compatibility problems, Apple TV Error Code N/64 may arise.
#4. Server Down
The server issue is another potential reason for fix Apple TV Error Code N/64. This error may ultimately result from the server being down, experiencing an outage, or undergoing maintenance.
#5. Router Or Modem Problem
Your modem or router may experience firmware difficulties, power outages, or network congestion, all of which can result in Apple TV Error Code N/64.
After the root cause of Apple TV Error Code N/64 has been determined. It will enable you to address the problem swiftly.
Remember that if all else fails, don’t hesitate to reach out for assistance from Apple Support directly.
Their team is equipped with expert knowledge and tools to help diagnose and resolve any persistent issues related to Error Code N/64 specifically tailored for your unique situation.
How To Fix Apple TV Error Code N64
There are several steps you can take to fix Apple TV Error Code N/64 and get back to enjoying your entertainment.
#1. Check Your Internet Connection
One of the first steps to take when troubleshooting steps to fix Apple TV Error Code N/64 is to check your internet connection.
A stable and strong internet connection is essential for streaming content on your Apple TV without any interruptions or errors.
Start by ensuring that your Wi-Fi or Ethernet connection is working properly. If using Wi-Fi, make sure you are within range of the router and that there are no physical obstructions blocking the signal.
You can also try moving closer to the router or connecting directly via Ethernet if possible. Next, test your internet speed using an online speed testing tool.
Ideally, you should have a download speed of at least 5 MBPS for standard-definition content and 25 Mbps for high-definition content.
If your speed falls below these thresholds, contact your internet service provider to address any issues with your connection.
Remember that a stable internet connection is crucial for seamless streaming on Apple TV, so ensure everything is running smoothly before proceeding with further troubleshooting steps!
#2. Restart the Router
Restarting the router is often a simple yet effective solution to fix Apple TV Error Code N64. It may sound like a basic troubleshooting step, but you would be surprised at how many issues can be resolved by simply turning off and on your router.
Locate your router and find the power button or unplug it from the wall outlet. Wait for about 30 seconds before plugging it back in or pressing the power button to turn it on again.
Once the router has restarted, give it a few moments to establish a stable connection with your internet service provider.
This will ensure that any temporary glitches or network congestion are cleared up. Now, go ahead and check if you are still encountering the error code on your Apple TV.
Often, this quick restart of the router can refresh its settings and help resolve any connectivity issues causing error N/64.
#3. Restart the Apple TV
If you’re experiencing the dreaded fix Apple TV Error Code N64, one simple solution is to restart your Apple TV. This may seem like a basic step, but sometimes all it takes is a quick reboot to get things back on track.
- Open the “Settings App” from the home screen.
- Choose the “System” after swiping down the Settings list.
- Once more, scroll down the list and select “Restart”.
- Then, wait for the procedure to finish.
Remember to wait a few minutes before turning on your device again after restarting it. In some cases, giving it a short break can help clear any temporary issues that may have been affecting its performance.
#4. Update Your Apple TV App
Keeping your Apple TV app up to date is essential to ensure optimal performance and compatibility with the latest software.
If you encounter the N/64 error code on your Apple TV, one of the possible solutions is to update your app.
- Open the “App Store app” on your Apple TV.
- Next, choose the “magnifying glass” icon by scrolling up.
- Then, look for the app that you wish to “Update”.
- Then select the “App”.
- Finally, select “Update”.
Updating your Apple TV app can often resolve any underlying issues causing error code N/64.
However, if this solution doesn’t work for you, don’t worry! You can still attempt other troubleshooting techniques.
#5. Disable VPN or Proxy Settings
If you’re experiencing the frustrating Apple TV Error Code N/64, one possible cause could be your VPN or proxy settings.
While these tools are great for maintaining privacy and accessing region-restricted content, they can sometimes interfere with the smooth functioning of your Apple TV.
To fix this issue, you need to disable your VPN or proxy settings on your Apple TV. Here’s how to do it:
1. On your Apple TV, start by going to the “Settings” menu.
2. Select “Network” from the options available.
3. Look for “VPN” or “Proxy” and click on it.
4. “Toggle off” the switch next to either option if enabled.
5. Once disabled, exit out of the settings menu and try using your Apple TV again.
By disabling VPN or proxy settings, you allow a direct connection between your device and streaming services, eliminating any potential conflicts that may trigger error codes like N/64.
Remember that re-enabling these features later will require following similar steps in reverse order within the network settings menu of your Apple TV.
#6. Perform a Factory Reset on the Apple TV
Performing a factory reset on your Apple TV can help resolve various issues, including the pesky Error Code N/64.
However, it’s important to note that a factory reset will erase all settings and content on your device, so be sure to back up any important data beforehand.
To perform a factory reset on your Apple TV, follow these steps:
- On your Apple TV home screen, go to “Settings” and select “System”.
- Scroll down and choose “Reset” then click on “Restore”.
- You’ll be prompted to confirm the action; select “Restore” again.
- The restoration process will begin, which may take some time. Your Apple TV will restart once it’s complete.
- After restarting, you’ll need to set up your Apple TV as if it were brand new by following the initial setup prompts.
Performing a factory reset should clear out any software glitches or conflicts that may have been causing the N/64 error code.
If this doesn’t fix the issue, you may want to consider reaching out for further assistance from Apple Support or checking their online forums for additional troubleshooting tips.
#7. Contact Apple Support
If you have tried all the troubleshooting steps mentioned above and are still unable to fix Apple TV Error Code N64, it is recommended to contact Apple Support for further assistance.
They have a dedicated team of experts who can help diagnose the issue and provide you with a solution tailored to your specific problem.
Conclusion
Remember, encountering errors like N64 on your Apple TV can be frustrating, but with the right steps and guidance, you can quickly resolve them.
By checking your internet connection, restarting your router and Apple TV, updating the app, disabling VPN or proxy settings if applicable, and performing a factory reset as a last resort.
Seeking support from Apple when needed—you’ll be back to enjoying seamless streaming on your Apple TV in no time.
We hope this guide has been helpful in resolving the error code N64 on your Apple TV.
Jack William is a freelancer, editor, and author. He has written for technology, Apple TV, Software, and gaming magazines. He is a Senior Editor at activemarketingfunnel.com and has been writing for the site since 2021. The current role involves editorial oversight, how-to's, and contributing reviews. Up to now, Jack has published articles on activemarketingfunnel.com, creating a complete solution system for various Apple TV, Tech, iPhone, and Android issues. Before joining the Editor team, he had over 10 years of working experience in the field of software and technology. Jack William has a Master's degree in computer science and engineering.
