• June 17, 2024
Why does Instagram say This story is unavailable

Why does Instagram say the story is unavailable on Instagram is the question that everyone searches on Google. If you’re an avid Instagram user, you’ve likely encountered the frustrating message that reads “Story Unavailable.” This enigmatic notification can leave you scratching your head and wondering what went wrong. Fear not, for we’re here to unravel the mystery behind this perplexing issue.

In this article, I will show you the reasons why Instagram might display this message and provide you with insights on how to resolve it.


Instagram, a popular social media platform, is known for its engaging features, including Stories that allow users to share moments through photos and videos. However, encountering a “Story Unavailable” notice can be disheartening. Let’s delve into the underlying causes and explore potential solutions.

What does mean by “Story Unavailable” Message on Instagram?

The “Story Unavailable” message on Instagram indicates that a particular story is not accessible to users. Instead of seeing the captivating content you expected, you’re met with an error message. This could be due to several factors that we’ll discuss in the following sections.

Possible Causes for “Story Unavailable”

Privacy Settings

Sometimes, the story’s creator may have adjusted their privacy settings, limiting the audience that can view their content. If you’re not on their approved list of viewers, you’ll encounter the “Story Unavailable” message.

Technical Glitches

In the digital realm, glitches can occur. Technical issues within the app might prevent certain stories from loading correctly, leading to a frustrating message.

Content Violations

Instagram enforces community guidelines to ensure a safe and respectful environment for all users. If a story violates these guidelines, it might be removed, resulting in the “Story Unavailable” notice.

Account Restrictions

Your own account could be subject to restrictions due to violations or suspicious activities. These restrictions might prevent you from viewing certain stories.

How to See Someone’s Comments on Instagram

How to Fix “This Story is Unavailable” on Instagram?

To fix the “This Story is Unavailable” on Instagram, consider the following steps:

1. Checking Privacy Settings

If you suspect privacy settings are the culprit, ensure you’re on the user’s approved list. Sending them a follow request could grant you access.

2. Clearing Cache and Cookies

Sometimes, cached data can lead to errors. Clear your app’s cache and cookies to ensure smooth functioning.

3. Reviewing Community Guidelines

Brush up on Instagram’s community guidelines to ensure you’re adhering to the platform’s rules. Avoid content that could lead to removal.

4. Appealing Account Restrictions

If your account has been restricted, follow Instagram’s appeal process to reinstate full access.

Preventive Measures

To avoid future encounters with the “Story Unavailable” message, consider these preventive measures:

1. Regular App Updates

Keep your Instagram app updated to benefit from bug fixes and improvements that can prevent glitches.

2. Mindful Content Sharing

Before sharing a story, review its content to ensure it aligns with Instagram’s guidelines.


Encountering the “Story Unavailable” message on Instagram can be perplexing, but it’s not an insurmountable issue. By understanding the potential causes and following the troubleshooting steps, you can navigate through this challenge and continue enjoying the captivating world of Instagram Stories.


Can I still view a “Story Unavailable” if the user is a public account?

Yes, even public accounts can restrict their stories to a select audience, leading to the “Story Unavailable” message for others.

Will clearing cache and cookies delete any of my data?

Clearing cache and cookies will only remove temporary files and won’t delete your personal data.

How long do account restrictions usually last?

The duration of account restrictions can vary based on the severity of the violation.

Is there a way to know if my account has been restricted?

You might receive a notification or notice of reduced functionality if your account is restricted.

Can I appeal a content removal decision?

Yes, Instagram provides an appeals process for content removal and account-related issues.

Muhammad Irshad
Author and Senior Editor

Muhammad Irshad is the founder of activemarketingfunnel.com, with 8+ years of experience in Social Media Management and Marketing. He is a professional content writer, focusing on technology and Social Media Marketing. He researched, tested, and wrote thousands of articles about everything from messaging apps to social media platforms. He graduated with a B.S. from the University of North Florida in 2018. When he’s not working, you will find him interested in sports or sci-fi movies.

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